Myalice Lifetime Deal At [$69]- Your Best eCommerce Helpdesk Platform

All Customers Channels In One Inbox:

MyAlice.ai provides live chat support on the website for serving fast communicating facilities for visitors and customers.

This tool can embed all of your social channels in one inbox for the customers.

⦁ Facebook Messenger
⦁ Facebook Feed
⦁ Instagram Messenger
⦁ Instagram Feed
⦁ WhatsApp Business
⦁ Viber
⦁ Telegram
⦁ Line
⦁ Mobile Application

All these customers channels you will get in one inbox and easily manage your customers and sell the product without delay replies.

After using this tool, you can response the comments ,mensions and manage notification from Facebook Feed and all other platforms.

Shared Team Inbox is also available here.

If you or any of your teammates can’t be able to response the customers, then other mates can communicate with them fast using this feature.

There is no chance of any customer getting out of your hands.

Order Managing From Inbox:

You can be able to track the products that your customers bought, viewed, and kept in their carts.

Not only this, after connecting the e-commerce store with MyAlice, you can be able to see the order history of every customer.

From the Inbox, you can see the order history. If you want to get the customer’s summary that is also possible using the LTV, average basket size, order frequency, customer’s details, etc.

After tracking and viewing all this data, you can easily manage and update the orders from your inbox. You can refund orders from here also.

Workflow Automation:

MyAlice subscribers will get smart No-code Chatbots for automated multiple language-based communication.Here you will get the option to integrate NLP and API with your chatbots.

So that, NLP can detect the phrases, sentences for multiple languages and automate the communication system.The automated Queries system of this tool can automate the 60% common queries of your customers.

This process ensures fast replies to your customers that create a strong engagement with the customers.

Using the Keywords. Phrases, NLP integration this tool handles the queries easily.With this system, you will get multiple language support for every channel.

Smart Ticketing for Productive Teams:

You can assign the automated tickets and private notes for your mates for reassigning the tickets.

Depending on the channel, tags, agents, and filtering, sorting option it is possible to organize tickets.

By the same process, you can be able to manage customers’ attributes.By managing conversation tags, MyAlice users can be able to assign different tags for their customers like “refund” “customization” etc.

Real-time Data:

This helping tool will provide you with every customer’s real-time data, history, contact details, and so on for managing your business more smoothly.

Agent Metrics will show you the productivity report of your supporting teammates.

Ticket Metrics will provide you ticket details, the response rate of your mates for ticket managing, etc.And after connecting with the e-commerce platforms, you can be able to view the Sales and Conversion Data with your customers.

MyAlice is also alert to collect the Customer Ratings and this tool gathers this feedbacks also.If you want, can export this customer’s data like order history, feedback, etc in the spreadsheet.

E-commerce Integration:

MyAlice  is integrated with Shopify & Shopify Plus and WooCommerce platforms for checking the customer’s data and order history without any hassle.