If you can satisfy your customers by providing engaging support and service to them always, you won’t have to wait so long to spread your business and revenue.
To scale and understand your customers’ support, you can use “AlphaCX” which will provide you with a lot of integrated tools to stay connected and engaged with your customers.
So, let’s know about this tool.
What is AlphaCX?
AlphaCX is such a business communication platform that will help you to scale your customers’ support and improve omnichannel customer engagement.
After using this business communication tool, you will be able to improve turnaround time across multiple channels.
Here you will get the all-in-one omnichannel tool like Facebook Messenger, Instagram DM, Live Chat, Twitter DM, WhatsApp, Conversational CX, and Feedback & Ratings for robust customer support and digital commerce.
AlphaCX Overview
Top Features of AlphaCX
Conversational Ticketing
AlphaCX communication tool will provide you with a unified inbox to capture email, chats, WhatsApp, and Facebook interactions.
And these interactions will make it easier to respond to your customers while keeping them engaged.
SLA Automation
After using this feature of AlphaCX, you will be able to save your team hours and effort by automatically setting ticket deadlines, and scheduling outbound emails and notifications using automation.
Ratings & Feedback
You will be able to understand and give necessary steps by knowing what customers think about your products, services, and support team with in-built feedback tools.
Email Ticketing
You can convert support emails to tickets seamlessly and assign them to your agents without losing track of them.
Ticket Merge and Export
You will be able to merge multiple tickets into one ticket which is very useful for duplicate cases.
Another benefit of this tool is that you will be able to export tickets in PDF and CSV format to deliver regulatory reports. Filter based on ticket details and time period.
Ticket Distribution
AlphaCX has some powerful Ticket distribution options including Round Robin, Cherry-Picking, or allocating tickets using Artificial Intelligence.
Custom Fields
You can take the granular approach to store intricate customer data with fields that make work easy for you.
Form Builder
You will be able to create customizable and need-specific forms to capture data from customers, as many as you need.
AD/LDAP Integration
You will be able to use Identity management systems such as Active Directory and Lightweight Directory Access Protocol for user credentials.
Mail Integration
It will be very easy to set up and integrate incoming and outgoing emails to effectively manage customer communication, after using this communication platform.
SMS Integration
This Feature will allow you to respond to and acknowledge customers’ issues via SMS.
And you will be able to send bulk SMS at affordable rates.
WhatsApp and Facebook Integrations
WhatsApp integration of AlphaCX will help you to convert WhatsApp messages to tickets and assign them to your agents without losing track of them.
With the help of Facebook Integration, sync your Facebook page with ease into AlphaCX intelligent ticketing, converting social to tickets.
Regular Pricing of AlphaCX
AlphaCX has two premium plans along with a free plan and a 14-days free trial period. So, let’s see them at a glance.
- Free Plan: 3 Users, Live Chat, Facebook Messenger, Instagram DM, 1000 Contact limit features are available in this plan.
- Alpha Plan: $15 Per Agent/ Month – Billed annually
- Enterprise Plan: “Custom Pricing”.
AlphaCX Lifetime Deal - Appsumo
Appsumo will provide you with a lot of features and facilities at a very reasonable price for your lifetime.
you won’t have to renew your plan every month or year, after purchasing the plan from Appsumo.
So, grab any of the plans from Appsumo ASAP.
Deal Pricing
Appsumo is offering three plans for the AlphaCX Lifetime Deal.
So, let’s see the plans and their pricing.
- License Tier 1: $59 (One-time purchase).
- License Tier 2: $119 (One-time purchase).
- License Tier 3: $199 (One-time purchase).
See More Deal Terms
Enjoy 10% Extra Bonus Off AlphaCX Lifetime Deal in Appsumo
If you want to get 10% extra bonus off AlphaCX Appsumo Lifetime Deal follow this step bellow.
- Visit the “AlphaCX lifetime appsumo deal” page.
- Wait for few seconds and get a Discount popup will appear.
- Enter your valid email address to receive the exclusive benefits.
- Continue with the same valid email address.
- Get a $10 discount at the end.
- Discount valid for only new users.
Final Thought
You will get all the unlimited features like unlimited clients, Facebook Messenger, contacts, and email-to-ticket in Appsumo along with API integrations, SLA automation, and so on, which is really a huge and satisfying feature for any business handler.
Get now AlphaCX lifetime access today huge discount on appsumo.
Note : Most of these deals will be sold out within one week of their launch on AppSumo.
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